EN 
LT 
1. General provisions
1.1 These Terms and Conditions of Purchase, together with the documents referred to in these Terms and Conditions, are intended to provide information about Beijer ref Lithuania UAB (the "Seller") and to set out the terms and conditions of the sale of the Goods sold in the Online Shop and over the telephone to persons purchasing goods (the "Goods") in the Online Shop (the "Customer") (the "Terms and Conditions").
1.2 These Conditions shall apply to any contract between the Seller and the Buyer for the sale of Goods ("Contract"). Please read these Terms carefully and ensure that you have understood them before proceeding with any order for Goods on the Online Shop, Mobile App and/or by telephone. Please note that the Buyer must agree to these Terms and Conditions and the Privacy Policy before completing the order, and refusal to do so will result in the order not being completed and the Goods not being ordered.
1.4 You are also advised that these Terms and Conditions may be amended in accordance with the procedure set out in paragraph 6. We recommend that you review the Terms and Conditions each time you order Goods to ensure that you fully understand the terms and conditions under which your order will be placed in any particular case. These Terms were last updated on 14 April 2025.
1.5 These Terms and Conditions and any Contract between the Seller and the Buyer are in the national language only.
2. Information about the Seller
2.1 These Terms and Conditions apply to the purchase of Goods at https://www.beijerref.lt. The Seller is UAB Beijer ref Lithuania, a Lithuanian company, duly registered and operating in the Republic of Lithuania, legal entity code 111774813, address: 189 Savanorių pr., LT-02300 Vilnius. Data about the Seller shall be collected and stored in the Register of Legal Entities, managed by the State Enterprise Centre of Registers. The Seller's VAT payer code LT117748113.
2.2 More information about the Seller is available in the "About Us" section.
2.3. The contact details of the Seller can be found in the "Contact" section.
3. Products
3.1 The shades of the Goods received by the Buyer and the Goods displayed in the Online Shop may differ slightly, as the colour resolution depends on the Buyer's individual device characteristics. The images of the Goods displayed in the Online Shop may also contain additional accessories or components of the Goods which are not included in the Goods for sale (the Product's equipment is specified in the "Product Information" section of the Product's listing). A Product shall be deemed to be in conformity with the offer made if it conforms to the sample, model and/or description provided in the Online Shop.
3.2 The transport packaging of the Goods may be different from that shown in the images on the Online Shop. Changing the packaging of the Goods in order to ensure proper and safe transportation of the Goods does not alter the Goods and/or their features and/or functions as displayed in the Online Shop.
3.3 Unless expressly stated otherwise, all Goods available in the Online Shop are available. In the event that the ordered Goods are no longer available, the Buyer shall be informed immediately by e-mail or other means (call and/or SMS) by message). In this case, the Seller shall offer the Buyer a possible solution to the problem (e.g. a refund, additional time for delivery of the Goods, delivery of a similar product, etc.). If the Buyer does not agree with any of the Seller's proposals, the order shall be terminated.
3.4 The Seller shall have the right to set a minimum and/or maximum order quantity per order for certain Goods.
3.5 In the case of special offers by the Seller to purchase a Product and receive another Product for a minimum fee or free of charge, the Product purchased for a minimum fee or free of charge shall be deemed to be a gift ("Gift") and the Goods together shall be deemed to be a bundle of Goods. A Gift for a minimum fee or free of charge is only available when purchasing a set of Goods as part of a special offer.
4. Processing of personal data
4.1 The Seller processes the Buyer's personal data in accordance with the Privacy Policy. Given that the Privacy Policy sets out important provisions of the Terms and Conditions, it is recommended that the Buyer reads it carefully to make sure that all the provisions of the Privacy Policy are understood and acceptable to the Buyer.
5. Concluding the sale and purchase agreement
5.1 Customers may purchase Goods in the Online Shop and/or by telephone:
a) natural persons, aged 14 (fourteen) and over;
(b) legal persons.
5.2 By accepting these Terms and Conditions, a person confirms that he/she has the right to purchase Goods in the Online Shop and/or by telephone.
5.3 The basket must be at least EUR 100. If the basket amount, excluding delivery charges, is less than EUR 100, an administration fee of EUR 5 will be charged to cover the cost of preparing the goods and maintaining the warehouse processes.
5.4 The Seller's ordering procedure for the Goods shall give the Buyer the opportunity to check and correct errors before the final order is placed. It is recommended that the Buyer carefully reads and checks the order placed at each stage of the order process.
5.5 The Contract between the Buyer and the Seller shall be deemed to be concluded from the moment when the Buyer, after having created a shopping cart in the online store and/or by telephone, having indicated the Buyer's name, surname (in Latin letters) and delivery address, the exact postal code, having chosen the payment method and having read these Terms and Conditions, clicks the "Order" button or confirms during the telephone conversation that he/she has read the Terms and Conditions, and has paid for the order or has selected the payment method specified in the Terms and Conditions 11. 11.1(b). Failure to pay for an order shall be deemed to be a breach of contract. The Seller shall be entitled to contact the Buyer at the telephone number or by e-mail indicated in the order on the basis of the contract concluded or to resolve any uncertainties regarding the performance of the contract.
5.6 Once the Buyer has placed and paid for the order or chosen the payment method referred to in clause 11.1(b), an email will be sent to the Buyer confirming receipt of the order.
5.7 Once the order has been prepared, the Seller shall send the Buyer an email and/or SMS informing that the Goods have been sent to the Buyer or are ready for collection in the store (depending on which method of delivery of the Goods has been selected).
5.8 Each Contract (order) concluded between the Buyer and the Seller shall be registered and stored in the database of the Online Shop.
5.9 By entering into the Contract, the Buyer agrees that an electronic VAT invoice containing the purchase details will be sent to the email address provided at the time of purchase. The invoice shall be sent by e-mail on working days no later than 6 (six) working days after the Buyer collects the Goods or the Seller delivers the Goods to the courier (if the Goods are delivered to the Buyer by courier service). It should be noted that the VAT invoice shall be issued on the date of delivery of the Goods to the courier or the date of collection/acceptance of the Goods (depending on which method of delivery of the Goods has been chosen and which of the Seller's suppliers supplies the Goods in the particular case).
5.10. In the exceptional case that the Seller is unable to sell the Goods, for example, because the Goods are out of stock, because the Goods are no longer available for sale, the Seller will inform the Buyer by e-mail or other means (call and/or SMS) and offer the Buyer a possible solution to the problem (e.g. refund, additional time for delivery of the Goods, delivery of a similar product, etc.). If the Buyer does not agree with any of the Seller's proposals, the order for the Goods shall be terminated and, if the Buyer has already paid for the Goods, the Seller shall refund the sums paid immediately, but no later than within 14 (fourteen) calendar days.
6. Right to change the rules
6.1 The Seller shall have the right to amend these Terms and Conditions. Each time the Goods are ordered, for the purposes of the Contract between the Seller and the Buyer, the then current version of the Terms and Conditions shall apply. For Orders placed and pending before the new Terms and Conditions come into force, the version of the Terms and Conditions in force at the time of the Buyer's order and sent to the Buyer together with the order confirmation shall apply.
6.2 Whenever the Terms and Conditions are changed, the Seller will inform the Buyer and notify the Buyer, indicating that the Terms and Conditions have been changed and the date of the change will be set out in clause 1.4 of these Terms and Conditions.
7. Returning Goods, Cancellation of Contract
7.1 The Buyer shall have the right to withdraw from the Contract and return the received (withdrawn) goods and gifts without giving any reason within the period specified in Clause 7.3 of these Terms and Conditions. This provision means that the Buyer, having changed his/her mind or for other reasons decided to refuse the Goods and/or Gifts within the aforementioned period, shall have the right to notify the Seller verbally or in writing of his/her desire to withdraw from the Contract and return the Goods and Gifts to the Seller and to receive a refund. The costs of returning the Goods and the Gift shall be borne by the Buyer.
7.2 The above right of withdrawal and return does not apply to Contracts for:
a) goods produced to the specific instructions of the consumer, i.e. goods which are not pre-manufactured and which are produced in response to the consumer's personal choice or instruction, whether or not the goods have been put into production, or goods which are expressly tailored to the consumer's personal needs;
b) perishable Goods or Goods with a short shelf life;
c) packaged Goods that have been unpacked after delivery and are unsuitable for return for health or hygiene reasons;
d) Goods which, by their nature, after delivery, are indistinguishable from other goods;
e) packaged video or sound recordings or packaged software which have been unpacked after delivery;
f) the delivery of newspapers, periodicals or magazines, except for Contracts for subscription to such publications.
7.3 The Buyer's right to withdraw from the Contract and to return the Goods and Gifts shall only apply to natural persons and shall commence from the date of conclusion of the Contract as defined in paragraph 5 of the Rules. The Buyer shall have the right to withdraw from the Contract and return the Goods to the Seller within 14 (fourteen) days from the date of delivery of the Goods to the Buyer and to recover the money paid for them. In individual cases specified by the Seller, quality Goods may be returned within a longer period of time (such information is provided e.g. in the terms and conditions of the advertised offer/rules, in the rules of the loyalty programme).
7.4 If the Buyer wishes to return the Goods and withdraw from the Contract, the Buyer must contact the Seller verbally or send the Seller a completed free-form application form setting out the decision to withdraw. Upon receipt of the Buyer's notice, the Seller shall promptly send an acknowledgement of receipt of the notice.
7.5 Goods shall be returned to UAB Beijer ref Lithuania stores (except branded stores), subject to the exceptions provided for in the section "Returns and Warranty".
7.6 The Buyer shall return or hand over the Goods to the Seller or to a person authorised by the Seller to accept the Goods without delay and in any event within 14 (fourteen) days of the date of the notification to the Seller of the Buyer's decision to return the Goods (or to withdraw from the contract). If the Buyer has sent the Goods within 14 (fourteen) days from the date of notification to the Seller of its decision to return the Goods (or to withdraw from the Contract), the Buyer shall be deemed to have sent the Goods within the specified return period.
7.7 In the event that the Buyer withdraws from the Contract and returns the Goods, the Buyer shall be refunded all or, in the circumstances set out in clause 7.8, part of the money paid for the Goods, including delivery costs. Upon receipt of the Goods and after assessing their quality, the Seller shall refund all or part of the money paid for the Goods no later than 14 (fourteen) days from the date of receipt of the proof of dispatch of the Goods to the Seller or from the date of return of the Goods. The current rates for delivery and handling services are set out in the section "Delivery and Collection". If only part of the Goods are returned, the delivery charges for those Goods shall be refunded if delivery charges have been applied to the part of the Goods returned. In the event that the Goods are returned due to a defect in their quality, the provisions of Clause 7.11 of these Conditions shall apply.
7.8 The Buyer shall be liable for any diminution in the value of the Goods (including but not limited to the cases referred to in Clause 7.9 of the Regulations) caused by actions not necessary to determine the nature, characteristics and performance of the Goods, i.e. the Seller shall have the right to unilaterally reduce the amount of the amount to be refunded to the Buyer in proportion to the aforementioned diminution in the value of the Goods.
7.9.The Buyer shall be liable for the decrease in value of the Goods if the returned Goods or their packaging is damaged, the Goods have lost their merchantable appearance (damaged labels, protective films, etc. ), the Goods have been used, the Goods are without the authentic labels, protective bags and accessories with which they were sold, the Goods are in unlabelled and/or non-original packaging (without the instructions and warranty card, if supplied with the Goods), the Goods are of a different composition than the one purchased by the Buyer, the Gifts, accessories or accessories of the Goods that were given to the Buyer with the Goods are not returned.
7.10.When returning the Goods, the VAT invoice (its number), or a cash register receipt, or any other document confirming the purchase of the Goods from the Seller (e.g. payment card statement) and the order number must be provided.
7.11.If the Buyer returns the Goods due to defects in the quality of the Goods, the Seller undertakes to fully refund to the Buyer the price paid for the defective Goods and to reimburse the costs of delivery and return. If only part of the Goods are returned, the delivery costs shall be refunded only if the remaining Goods of the same order, when purchased alone, would have been subject to a lower rate than the rate applicable when the Goods were purchased together with the returned Goods and only to the extent of the difference between the said rates. If a return method other than that offered by the Seller has been chosen which results in disproportionate or higher costs, the Seller shall not be obliged to cover such return costs.
7.12. In the normal course of business, the Seller shall transfer the refunded amounts to the bank account specified by the Buyer in any bank operating in the Republic of Lithuan
7.13. The Seller shall have the right not to refund to the Buyer all or part of the sums paid by the Buyer until the Goods have been returned or the Buyer provides proof that the Goods have been dispatched.
7.14. In the event that the Goods have been delivered to the Buyer after the withdrawal from the Contract:
a) The Buyer must return the Goods to the Seller immediately;
b) except in the case of faulty Goods as provided in clause 7.11, the Buyer will be responsible for the cost of returning the Goods to the Seller;
c) The Buyer shall have the obligation to properly store the Goods until their return to the Seller;
d) The price of the Goods and delivery costs shall be reimbursed to the Buyer in accordance with clause 7.7.
7.15. The Buyer shall in all cases have the rights arising from the sale of defective Goods as provided by the legislation of the Republic of Lithuania. The return rules set out in this paragraph 7 or in other parts of the Terms and Conditions shall not affect the existence of these rights.
8. Delivery
Home delivery
8.1 At the Buyer's option, the Goods shall be delivered by a transport company at the Buyer's expense. In individual cases specified by the Seller, the Goods shall be delivered at the Seller's expense.
8.2 The Buyer undertakes to specify the exact place of delivery of the Goods when choosing the home delivery service at the time of order. The exact delivery price depends on the weight and price of the Goods ordered. The current delivery charges are set out in the "Delivery and Collection" section.
8.3 No delivery service for Goods ordered by the Buyer shall be provided to prisons or medical institutions.
8.4 If the Seller determines that the Buyer, at the time of ordering, has provided the address for delivery of the Goods incorrectly, incorrectly and/or has provided the address of another unrelated natural person and/or legal entity, the Seller may refuse to provide the home delivery service.
8.5 If the Seller refuses to provide the home delivery service for the reasons specified in Clauses 8.3 and 8.4, the Buyer may collect the ordered Goods from the stores of UAB Beijer ref Lithuania in accordance with the Rules specified in the section of the Rules entitled "In-store collection".
8.6.If the Seller refuses to provide the home delivery service, the fee paid by the Buyer for the service shall be refunded to the Buyer within 14 (fourteen) days from the date of the Seller's informing the Buyer by phone and/or SMS and/or e-mail about the Seller's refusal to provide the home delivery service.
8.7 Unloading and loading services shall be booked separately before payment for the Goods. Unloading and loading services shall be paid for by the Buyer. In individual cases specified by the Seller, the Seller shall pay for the unloading and carrying of the Goods. The current rates for unloading and loading services are set out in the section "Delivery and Collection".
8.8 The Buyer's order shall be fulfilled by the scheduled delivery date specified in the dispatch notice referred to in clause 5.6, except in the event of events beyond the Seller's control (as defined in paragraph 17 of these Conditions).
8.9 The Goods shall normally be delivered to the address specified by the Buyer, within the time limits set out in the "Delivery and Collection" section. The Buyer shall always be informed of the expected delivery date of the Goods by e-mail.
8.10. If you order more than one Goods, they may be delivered at different times as they are shipped from different warehouses. No additional transport charge will apply.
8.11 Title to the Goods shall pass to the Buyer from the moment the Courier delivers the Goods to the Buyer. The risk of accidental loss or damage to the Goods shall pass to the Buyer when the Buyer or a person nominated by the Buyer, other than the courier, accepts the Goods. If the Buyer has chosen the carrier of the Goods and the Seller has not offered such a delivery option, the risk referred to in this paragraph shall pass to the Buyer when the Goods are handed over to the carrier.
8.12.At the time of delivery, the Buyer or, as the case may be, the Buyer's representative, together with a representative of the transport company, must inspect the condition of the packaging of the consignment, in accordance with the rules of the courier service provider(s) as set out in the section "Returns and Warranty".
8.13. In the event of damage to the packaging of the Consignment, the Buyer or the Buyer's representative, as the case may be, shall have the right not to accept the Consignment. In this case, a representative of the courier service provider shall, together with the Purchaser or, as the case may be, the Purchaser's representative, complete a special consignment inspection report, to be submitted by the courier service provider's representative, specifying the irregularities detected.
8.14. Upon acceptance by the Buyer or the Buyer's representative, as the case may be, and the unqualified signature of the representative of the courier service provider on the data logger or the paper delivery confirmation provided by the courier service provider's representative, the Goods shall be deemed to have been delivered in the undamaged packaging and the additional services specified on the data logger or the paper delivery confirmation shall be deemed duly performed, unless the contrary is proven.
8.15. Upon delivery and handover of the Goods at the address specified by the Buyer, the Goods shall be deemed to have been handed over to the Buyer, irrespective of whether the Goods are actually received by the Buyer or by any other person who has received the Goods at the address specified.
8.16. If the Goods will be accepted by a person other than the Buyer, the Buyer must provide the details of the person who will accept the Goods when completing the order delivery information.
8.17. Goods sent to the address of a legal entity but addressed to a natural person, if it is not possible to hand over the Goods to the Buyer personally, the Goods will be handed over to an employee of the legal entity at the relevant address. The employee of the legal entity who accepts the shipment addressed to the address of the legal entity shall sign the data logger or paper delivery confirmation provided by the representative of the courier service provider. If the legal entity's employee does not make any comments at the time of signature, the Goods shall be deemed to have been delivered in undamaged packaging and the additional services specified in the data logger or paper delivery note shall be deemed to have been duly performed, unless the contrary is proved.
8.18. A valid proof of identity must be presented upon acceptance of the Goods in order to properly identify the Buyer. If the Buyer is unable to accept the Goods and the Goods are delivered to the address specified by the Buyer, the Buyer shall have no right to claim against the Seller for delivery of the Goods to the wrong person.
8.19. If the Goods are delivered via a parcel post machine, the Buyer shall be identified by his personal parcel post machine door code. The Buyer shall be informed of the delivery of the Goods and the location of the Goods by SMS. The text message shall contain the door code required to open the door of the parcel post office. If the Buyer provides an e-mail address, an additional notification shall be sent to the e-mail address provided by the Buyer.
8.20. The Buyer shall, within 14 (fourteen) days from the moment of delivery of the Goods and/or collection of the Goods from the parcel post office, inspect the packaging of the Goods, the quantity of the Goods, the external quality of the Goods (i.e. whether the Goods are free from any obvious defects in quality), the assortment, the completeness and the assembly. If the Buyer fails to comply with this obligation within the specified period and does not make any claim against the Seller, the packaging of the Goods shall be deemed to be adequate and the quantity, external quality, range, completeness and assembly of the Goods shall be deemed to be in conformity with the terms of the Contract.
8.21. If the Buyer fails to collect the consignment of Goods from the parcel post office, the consignment of Goods shall be returned to the Seller.
8.22. If the Buyer fails to fulfil its obligation to accept the Goods, the Seller shall be entitled to claim compensation for additional costs of returning, sorting, logistics, storage and/or re-shipment of the Goods incurred due to the Buyer's fault.
In-store pick-up
8.23. At the Buyer's choice, except for the exceptions provided for in the section "Delivery and Return of Goods", the Goods ordered in the online store and/or by telephone may be collected from the stores of UAB Beijer ref Lithuania.
8.24. When the Seller has prepared the Goods for collection, the Buyer shall be informed by e-mail and/or SMS and/or phone call that the Goods are ready for collection.
8.25. The normal time limits for the readiness of Goods for collection shall be as set out in the "Delivery and Returns" section.
8.26. The ordered Goods must be collected no later than 3 (three) days after the Seller has informed the Buyer by e-mail or SMS or by phone call about the possible collection of the Goods. Failure to collect the Goods within the period specified in this clause shall result in cancellation of the order. In this case, in the event of cancellation, the money paid by the Buyer for the Goods shall be refunded immediately, but not later than within 14 days.
8.27. Title to the Goods shall pass to the Buyer upon collection in the Shop from the moment the Seller transfers the Goods to the Buyer.
8.28. When collecting the Goods in the Shop, the Buyer shall:
(a) indicate the VAT invoice number;
(b) present a valid identity document.
8.29. Only the Buyer may collect the Goods. If the Goods are to be collected by another person, that person must be named as the recipient of the Goods when ordering the Goods. If the Buyer is a legal person, the Seller shall be entitled to require a power of attorney to collect the Goods.
8.30. A list of Beijer ref Lithuania stores where the Goods can be collected can be found in the section "Delivery and Returns". Please note that at the time of purchase, the Buyer is only allowed to choose to collect the Goods from stores with sufficient stock of Goods.
8.31. At the time of collection of the Goods, the Buyer or the Buyer's representative, as the case may be, shall inspect the packaging, quantity, external quality of the Goods (i.e. whether they are free from obvious defects in quality), range, completeness and completeness:
a) in the event of any damage to the packaging of the Goods, any discrepancy(s) in the quantity of the Goods, the external quality of the Goods (i.e. obvious defects in the quality of the Goods), the assortment, the completeness and the assembly, the Buyer or the Buyer's representative as the case may be, shall have the right to refuse acceptance of the Goods;
(b) Upon acceptance of the Goods by the Buyer or the Buyer's representative, as the case may be, the Goods shall be deemed to have been handed over in the correct packaging and to be of the quantity, quality, range, completeness and completeness in accordance with the terms of the Contract.
8.32. For further information relating to the delivery of the Goods, please refer to "Delivery and Returns"
9. Price and delivery costs
9.1 The prices of the Goods will be as quoted in the Online Shop and/or by telephone. The Seller shall use all reasonable endeavours to ensure that the prices of the Goods are correct at the time the Buyer places the order.
9.2 Prices of the Goods are subject to change, but such changes will not affect existing Contracts.
9.3 The prices of the Goods are inclusive of VAT (where applicable) at the rate applicable in the Republic of Lithuania at the relevant time. In the event that the rate of VAT changes between the date of order and the date of delivery, the price may change to reflect the change in the rate of VAT unless the Buyer has paid for the Goods in full prior to the effective date of the change in the VAT rate. The Seller shall inform the Buyer in writing of such price change and shall give the Buyer the opportunity to purchase the Goods at the price adjusted to take account of the change in the VAT rate or to cancel the order. The order shall not be executed until the Buyer's reply has been received. In the event that the Buyer cannot be contacted using the contact details provided by the Buyer, the order shall be deemed to have been cancelled and the Buyer shall be informed thereof in writing.
9.4 The prices of the Goods do not include the costs of order preparation, delivery and delivery charges. The amount of delivery costs as quoted in the online shop and/or by telephone are subject to change. The delivery charges quoted at the time of placing the order shall apply to the order placed. Please see the section "Delivery and Returns" for the current delivery charges.
9.5 When the Seller offers a special offer to purchase a set of Goods (the Goods together with a Gift), the offer shall state the final price of the whole set of Goods including VAT (where applicable). The final price of the set of Goods shall be inclusive of any applicable discount. The final price of the Package shall be the price of the main Product plus the price of the Gift. If the Goods are purchased separately without taking advantage of a special offer provided by the Seller, the Goods shall be discounted and the price stated in the special offer shall not apply. If the Goods are purchased separately, the normal price of the Goods shall apply and shall be indicated in their separate advertisements.
10. Reverse charge of VAT
10.1. the Goods shall be subject to reverse charge of VAT as provided for in the legislation of the Republic of Lithuania. Reverse VAT will not apply if the VAT payer placing the order does not make payment from a bank account belonging to him. No discounts are available for the application of reverse VAT.
11. Payment
11.1 The Buyer may pay for the goods:
a) by using electronic banking;
b) in cash or by bank card, in accordance with the conditions set out under "Payment";
c) a payment (credit or debit) card.
11.2 Legal persons may also pay by bank transfer to the Seller's account indicated on the VAT invoice sent to the Buyer, specifying the order number given to the Buyer as the purpose of payment.
11.2.1. For legal persons paying by bank transfer or electronic banking, it is recommended to include the company code in the transfer information for faster identification of the payer. This will allow the order to be confirmed and executed more quickly in the system.
11.3. if the Buyer has chosen the payment method specified in clauses 11.1(a, b), the Buyer must confirm the payment order with the Buyer's bank no later than within 12 (twelve) hours after clicking the "Order" button. If the payment order is not confirmed within this period, the Seller shall be entitled to consider that the Buyer has refused to enter into the Contract and to cancel the order.
11.4 The Goods selected by the Buyer shall be reserved in the Seller's system and the Seller shall proceed with the execution of the order:
a) when the Seller receives notification from the Buyer's bank that payment has been made for the selected Goods - in the case of clauses 11.1(a), 11.1(c) and 11.2;
b) immediately after the execution of the order, as provided for in clause 11.1(b).
11.5 The Online Shop does not provide the Tax Free Service.
11.6 For more detailed information regarding payment, please refer to the section "Payment".
12. Duties of the Buyer
12.1 The Buyer undertakes to provide only correct and complete data on the Purchase Form. The Buyer must update the data provided in the Purchase Form immediately if there are any changes to the data provided in the Purchase Form.
12.2 The Buyer undertakes to use the Online Shop in a fair and correct manner and not to interfere with its operation or stable functioning. Should the Buyer fail to comply with this obligation, the Seller shall have the right to restrict, suspend (terminate) the Buyer's access to the Online Shop without prior notice and shall not be liable for any losses incurred by the Buyer in connection therewith.
12.3 The Buyer shall pay for the Goods ordered and accept them in accordance with these Terms and Conditions.
12.4 Notwithstanding the obligations set out in any other clause of the Conditions, the Buyer undertakes to inspect the Goods before they are put into use (including assembly, installation or otherwise) and to ensure that the Goods received are those which the Buyer ordered.
12.5 The Buyer shall comply with other requirements set out in these Rules and the legislation of the Republic of Lithuania.
13. Manufacturer's warranty
13.1 Some Goods sold by the Seller are covered by a manufacturer's warranty. Details of this and the applicable terms and conditions are set out in the manufacturer's warranty accompanying the Goods.
13.2 The Manufacturer's Warranty shall be in addition to the Buyer's rights in respect of defective Goods.
13.3 The Seller shall not be liable for the content of the Goods, such as errors in editing, translation or quality, which shall be the sole responsibility of the publisher/manufacturer of the Goods.
14. Duties of the seller
14.1 The Seller undertakes:
a) to use its best efforts to enable the Customer to make proper use of the services provided by the Online Shop;
b) respect the Buyer's privacy, process the Buyer's personal data only in accordance with the procedure set out in these Terms and Conditions, the Privacy Policy and the legal acts of the Republic of Lithuania.
14.2 The Seller undertakes to comply with all the requirements set out in these Terms and Conditions.
15. Product quality
15.1 The Seller guarantees the quality of the Goods (statutory quality guarantee). The Seller grants a quality guarantee for different types of Goods valid for a certain period of time, the specific term and other conditions of which shall be specified in the documents provided with the Goods. The manufacturer's warranty obligations shall only apply if the conditions of use of the Goods are not infringed. Before using the Goods, the Buyer must carefully read the operating instructions, if any.
15.2.Defects in the Goods shall be eliminated, defective Goods shall be replaced or returned in accordance with the procedure set out in these Terms and Conditions and taking into account the requirements of the applicable legislation of the Republic of Lithuania.
15.3.The Buyer, who wishes to complain about the defective or incomplete Goods, may do so in the Returns Department of the UAB "Beijer ref Lithuania" store or by e-mail shop@beijerref.lt.
15.4 When submitting a complaint, the Buyer must provide the VAT invoice (number) or cash register receipt or other document evidencing the purchase of the Goods from the Seller (e.g. payment card statement) and provide the following information:
a) The order number of the product;
b) identify the defect, fault or missing part of the Goods;
c) provide other evidence, such as a photograph of the Goods, a photograph of the defective area (if it is mechanical damage and can be photographed), a photograph of the packaging of the Goods, etc.
15.5 When lodging a complaint, the Buyer shall specify how it wishes the complaint to be resolved:
a) the Seller shall remedy the defects in the Goods within a reasonable period of time, free of charge, if the defects can be remedied;
b) by replacing the Goods with similar Goods of suitable quality;
c) by reducing the purchase price accordingly if the Goods cannot be repaired or replaced, or if the Seller would incur disproportionate costs to do so, taking into account all the circumstances, including the value of the Goods if the Goods were not defective, the significance of the defect/non-conformity;
d) by refunding the price of the Goods and terminating the Contract where the Goods cannot be repaired or replaced or where the Seller would incur disproportionate costs in doing so, taking into account all the circumstances, including the value of the Goods if the Goods were not defective, the significance of the defect/non-conformity.
15.6 After the claim has been investigated, a reply on the decision taken and the action to be taken shall be provided within 14 (fourteen) days from the date of receipt of the Buyer's request.
15.7 For warranty maintenance issues, the Buyer may email shop@beijerref.lt.
16. Responsibility
16.1 The Buyer shall be responsible for the actions performed using the Online Shop, including, but not limited to, the accuracy of the data provided in the purchase form. The Buyer shall be liable for the consequences of any inaccuracy or inaccuracy of the data provided in the purchase form.
16.2 The Online Shop Buyer is responsible for the storage and/or transfer of his/her login data to third parties. If the services provided by the Online Shop are used by third parties who have logged into the Online Shop via the Buyer's login details, the Seller shall be deemed to be the Buyer, and the Buyer shall be liable for all actions performed by such third parties on the Online Shop and/or the Mobile App.
16.3 The Seller shall, to the extent not inconsistent with applicable law, be indemnified against all liability in cases where the loss is caused by the Buyer's failure to read these Terms and Conditions, the Privacy Policy and any other documents referred to in these Terms and Conditions, without having been given the opportunity to do so, despite the Seller's recommendations and obligations.
16.4 In accordance with the provisions of Article 5(1) of the Law on Electronic Identification and Reliability of Electronic Transaction Services of the Republic of Lithuania, the Buyer and the Seller agree that the confirmation of the Buyer's actions in the online store by the log-in data to the online store (the authentication code) shall have the legal effect of the electronic signature as set out in Article 5(1) of the Law on Electronic Identification and Reliability of Electronic Transaction Services of the Republic of Lithuania (i.e. It has the same legal value as a signature in written documents and is admissible as evidence in court). The buyer shall keep his/her login data to the online shop secure and shall not disclose them, shall ensure that the data are known and used only by him/her, and shall not transmit or otherwise make the data accessible or available to other persons. If he/she suspects that his/her login data may have been accessed by another person, he/she shall immediately notify the Seller thereof, and shall immediately inform the Seller of any breach or disclosure of his/her login data to the Online Shop and/or the Mobile App. All actions carried out using the Buyer's identification code shall be deemed to have been carried out by the Buyer, and the Buyer shall bear all responsibility for the consequences of such actions.
16.5 The parties shall be liable for the breach of the Contract concluded through the Online Shop in accordance with the procedure established by the legislation of the Republic of Lithuania.
16.6 In the event that the Seller breaches the provisions of these Terms and Conditions, the Seller shall be liable for any damage or loss suffered by the Buyer as a foreseeable consequence of the breach of these Terms and Conditions. Damage or loss shall be deemed to be foreseeable if it is an obvious consequence of the Seller's breach, or if the Seller and the Buyer were aware of such damage or loss at the time of entering into the Contract.
16.7 The Seller shall supply the Goods for household and personal use only. The Buyer agrees not to use the Goods sold for commercial, business or resale purposes and the Seller shall not be liable for any loss of profit, loss of business, business interruption or loss of business opportunity to the Buyer.
16.8 The Seller shall not be liable for the information provided on the websites of other companies, even if the Buyer is directed to these websites through the links on the Seller's online store, except for the information on the Seller's goods and characteristics of the goods sold on these websites. In this case, the Seller is responsible for providing the necessary, complete, correct and non-misleading information about the Goods offered.
17. Events beyond the Seller's control
17.1 The Seller shall not be liable for any failure or delay in performing the Contract or any obligations under the Contract if such failure or delay is due to force majeure circumstances.
17.2. in the event of force majeurewhich affect the proper performance of the Seller's obligations under the Contract:
a) The Seller will inform the Buyer without delay;
b) the performance of the Seller's obligations under the Contract will be suspended and the deadline for performance of the obligations will be extended force majeure the duration of the circumstances. If force majeure circumstances affect the delivery of the Goods to the Buyer, the Seller will agree a new delivery date after force majeure the end of the circumstances.
18. Sending information
18.1 The term "in writing" as used in the Rules includes emails.
18.2.The Buyer, in order to contact the Seller in writing, or in the event that the Terms and Conditions provide for the Buyer's obligation to contact the Seller in writing, shall send the Seller an e-mail to shop@beijerref.lt or a regular mail to UAB "Beijer ref Lithuania", Savanorių pr. 189, LT-02300 Vilnius, Lithuania. The Seller will inform the Buyer of the receipt of the notification in writing (usually by e-mail). For the purpose of withdrawal from the Contract, the Buyer's procedure for contacting the Seller is set out in paragraph 7 of these Terms and Conditions.
18.3 The Seller shall send all notices to the Buyer to the email address provided by the Buyer on the Purchase Form.
19. Other provisions
19.1 Any Contract between the Seller and the Buyer shall be subject to these Conditions together with the documents expressly referred to in them. Any deviation from these Conditions shall only be valid if it is documented in writing.
19.2 The Buyer shall have certain rights under the laws of the Republic of Lithuania in relation to Goods of inadequate quality. Nothing in these Terms and Conditions should be construed as restricting or limiting the exercise of such rights.
19.3 The Seller shall be entitled to assign its rights and obligations under the Contract to a third person or persons, but such assignment shall not affect the rights of the Buyer or the Seller's obligations under these Conditions. In the event of such an assignment, the Seller will inform the Buyer by providing information about the assignment on the online shop and/or mobile application.
19.4 The Buyer shall not assign or transfer all or any part of its rights and obligations under these Terms and Conditions to any third party or parties without the written consent of the Seller.
19.5 If any provision of these Terms and Conditions is found by a court to be unlawful, void or unenforceable, the other provisions of these Terms and Conditions shall remain in full force and effect. Any provision of these Terms and Conditions which is held to be illegal, invalid or unenforceable only in part or to a limited extent shall remain in full force and effect to the extent that it has not been held illegal, invalid or unenforceable.
19.6 These Terms and Conditions and the relationship between the parties hereunder (including the formation, validity, invalidity, implementation and termination of the Agreement) shall be governed by and construed in accordance with the laws of the Republic of Lithuania.
19.7 Any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or the breach, termination or validity thereof, shall be finally settled in accordance with the procedure established by the laws of the Republic of Lithuania.
19.8.The Buyer may submit requests or complaints regarding the Goods purchased in the Seller's online store and/or by telephone to the electronic consumer dispute resolution platform https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=LT.
19.9.Consumer disputes shall be settled out of court by the State Consumer Rights Protection Service, registered office address Vilniaus g. 25, LT-01402 Vilnius, www.vvtat.lt.